/Guide

USD balance and top-up

Everything in WPManager is paid from one USD balance. Top it up with USDT on the TRON network (TRC20), credited automatically in about a minute, or — when the top-up window offers it — with 300+ other coins through NOWPayments.

On this page
  1. Before you start
  2. Top up with USDT (TRC20)
  3. Sent a different amount?
  4. Change your mind
  5. Pay with another coin (NOWPayments)
  6. Rules and limits
  7. Where to see your payments
  8. Can the balance go below zero?
  9. Costs
  10. Troubleshooting
  11. FAQ
  12. Related

Where to find it: the “+” next to the balance in the top bar · Profile → the “Balance” card, or “Payments” → “Top up” · any “Top up balance” button in the panel.

Before you start

  • A wallet or an exchange account that can send USDT on the TRON network (TRC20) — or another coin, when NOWPayments is offered.

Top up with USDT (TRC20)

  1. Open the top-up

    Click “+” next to the balance in the top bar. The “Top Up USD Balance” dialog opens with the line “USDT (TRC20) · 1 USDT = $1 · min $10 · credited automatically”. The minimum top-up is $10.

    “Top Up USD Balance” dialog: USDT (TRC20) line with the minimum, amount field with ≈ 20 USDT, quick buttons $10–$200, the note, “Get payment details” and the “BTC, ETH, TON, SOL and 300+ coins” button.
    Fig. 1 The top-up dialog: the amount, quick amounts and the two ways to pay.
  2. Choose the amount

    Type an amount in whole dollars, or click $10, $20, $50, $100 or $200. Next to the field you see the same amount in USDT. Click “Get payment details”.

  3. Send exactly the amount shown

    The status reads “WAITING FOR YOUR TRANSFER”. Send exactly the amount in large green figures to the TRC20 address. The cents matter: they identify your payment. Click the amount or the address to copy it, or scan the QR code. From an exchange, make an on-chain TRC20 withdrawal, not an internal transfer between exchange accounts.

    “Waiting for your transfer”: send exactly 50.37 USDT on TRC20 (you will be credited $50.37), the QR code and the address (blurred here), the help note, “Paid a different amount…” and “Change amount or payment method”.
    Fig. 2 Send exactly this amount to this TRC20 address. (The address and the QR code are blurred here.)
  4. Wait about a minute

    The panel finds the transfer on the chain, usually within a minute. The dialog refreshes itself every 10 seconds, shows “CHECKING THE CHAIN” while the transfer is confirmed, and ends with “+$X credited · Payment found on chain. Thank you!”. The balance in the top bar updates, and Telegram sends “Balance topped up”. You can close the dialog at any time — crediting does not depend on it.

    The payment is found: a big green check, “+$50.37 credited” and “Payment found on chain. Thank you!”.
    Fig. 3 The payment is found and credited.

Sent a different amount?

Open “Paid a different amount, or sent an internal exchange transfer?”, paste the transaction hash or the exchange transfer ID and click “Submit”. A transfer of exactly the requested amount is credited immediately; any other amount, or an internal exchange transfer, is checked by support.

The open request with “Paid a different amount, or sent an internal exchange transfer?” expanded: the “Transaction hash or exchange transfer ID” field and the Submit button.
Fig. 4 Paid a different amount? Submit the transaction hash.

Change your mind

“Change amount or payment method” cancels the open request and takes you back to the form.

Pay with another coin (NOWPayments)

When the dialog shows “or pay in another coin”, you can pay with BTC, ETH, TON, SOL and 300+ other coins.

  1. Choose the amount and the button

    Enter the amount in dollars and click “BTC, ETH, TON, SOL and 300+ coins”. The NOWPayments payment page opens in a new tab.

  2. Pay on the NOWPayments page

    Choose the coin and send exactly what that page shows. If the tab did not open, use “Open payment page” in the dialog.

    “Waiting for payment”: $25.00, pay on the NOWPayments page in any coin, the “Open payment page” button, the confirmation note and “Change amount or payment method”.
    Fig. 5 Paying with another coin through NOWPayments.
  3. Wait for the confirmation

    The dialog reads “WAITING FOR PAYMENT”, then “PAYMENT DETECTED — CONFIRMING”. Depending on the coin this takes 1–30 minutes; then the invoice amount in USD is credited to your balance.

Rules and limits

RuleValue
Minimum$10, shown in the dialog
Maximum$10,000 per request
AmountYou enter whole dollars; the panel adds unique cents so that your transfer can be recognised
Open requestsOne at a time; up to 5 new requests per hour
Request lifetime24 hours
Rate1 USDT = $1. With NOWPayments the USD amount of the invoice is credited; a partial payment is reviewed by support

Where to see your payments

Profile → “Payments” lists every request with its date, method, amount, status and reference. A TRON transaction opens on tronscan. A pending request has “Open” (back to the dialog) and × (cancel). See Profile.

StatusMeaning
Waiting for paymentThe request is open; the panel is waiting for your transfer.
ConfirmingThe transfer is found and the network is confirming it.
CreditedThe money is on your balance.
CancelledYou cancelled the request.
ExpiredNo payment arrived within 24 hours.
RejectedSupport declined a payment under review.

Can the balance go below zero?

Slightly, yes. Usage charged after the fact — an AI answer already generated, the daily traffic and torrent charges — is charged in full even if the balance is short, but the balance never goes below −$5. At that limit the paid tools stop and torrents are paused until you top up. The next top-up covers the negative amount first. The balance in the top bar is highlighted when it drops under $1.

Costs

WPManager charges nothing for a top-up: the whole amount that arrives is credited. Network fees and exchange withdrawal fees are set by your wallet or exchange.

Troubleshooting

What you seeWhat to do
“Crypto wallet not configured. Contact admin.”Top-ups are temporarily unavailable. Write to the support chat.
“You already have a pending deposit. Complete or cancel it first.”Open it from Profile → “Payments” → “Open”, or cancel it with × if you have not sent any money.
“Too many deposit requests in the last hour. Please try again later.”Wait an hour, or use the request that is already open.
“This transaction is already attached to another deposit…”One transfer pays one request. If the transfer is yours, write to support.
“Payment provider is not answering…”NOWPayments is unavailable right now. Try later, or pay with USDT TRC20.
The money left the wallet, but nothing is credited after an hourCheck that the network was TRC20 and the amount exact. Submit the transaction hash in the dialog (Profile → “Payments” → “Open”), then write to support with the hash.

FAQ

Can I withdraw the balance?

The panel has no withdrawal. The balance is spent on plans and services inside WPManager.

Do I need to keep the dialog open?

No. The transfer is credited in the background; you will see it in the balance, on the Profile and in Telegram.

Can I pay by card?

Not directly. The balance is topped up with USDT or, when offered, with other coins through NOWPayments.

Updated