/Guide

Access from a PC: SFTP, FTP and WebDAV

Open your storage from your computer: upload and download with FileZilla, WinSCP or Cyberduck, or connect it as a network drive. You get a login of your own; only your folder is visible, and the usual quota applies.

On this page
  1. Before you start
  2. Set up access
  3. Connect with FileZilla (SFTP or FTP)
  4. Map a network drive (WebDAV)
  5. Switch access off or change the password
  6. What applies
  7. Settings
  8. Costs
  9. Troubleshooting
  10. FAQ
  11. Related

Where to find it: Links & files → Files → “Access from a PC”.

Before you start

  • A plan that includes it — the plan card lists “Storage over FTP / SFTP / WebDAV” (see Plans & Pricing).

Set up access

  1. Open the dialog

    On the Files page (or on FTP / SFTP) press “Access from a PC”.

  2. Pick a login and create the password

    The “Login” is suggested from your email; change it if you like — 3 to 32 characters: Latin letters, digits, dot, dash and underscore. Press “Create password”. The password — 16 random characters — is shown only once: press “Copy” and save it in your program or password manager.

    Your login and the password shown once
    Fig. 1 Your login, the on/off switch and the new password, shown only once.
  3. Choose how to connect

    Pick a tab:

    • SFTP (“Recommended”) — encrypted, fast, resumes big files.
    • FTP — for programs that speak only FTP; choose explicit TLS if your program offers it.
    • WebDAV (“Network drive”) — a drive letter in Windows Explorer or a Finder location on a Mac.

    Each tab shows the “Server”, “Port”, “Login” and “Password” with copy buttons, a “Quick connect” address and “How to connect”.

    Connection settings for SFTP
    Fig. 2 Everything FileZilla needs for SFTP, with a ready quick-connect address.

Connect with FileZilla (SFTP or FTP)

  1. Create a site

    In FileZilla open File → Site Manager → New site.

  2. Fill in the connection

    Protocol “SFTP – SSH File Transfer Protocol” — or “FTP” with “Use explicit FTP over TLS if available”. Then copy the server, port, login and password from the dialog. Logon type “Normal”.

  3. Connect

    Press Connect. The first time, accept the server key or certificate.

Map a network drive (WebDAV)

  • Windows: This PC → Map network drive → paste the address into “Folder” → tick “Connect using different credentials”, then enter the login and password.
  • Mac: Finder → Go → Connect to Server → paste the address.
The storage as a network drive
Fig. 3 The WebDAV tab: the address, the login and step-by-step instructions for Windows and Mac.

Switch access off or change the password

  • The switch under the login turns access on or off. When it is off, the dialog says “Access is off — nobody can log in with this login”.
  • “New password” makes a new password. The old one stops working in every program that uses it.
  • The dialog also shows the last login and its protocol.

What applies

  • You see only your own storage folder.
  • Uploads count against the storage quota and are refused once it is full.
  • One program can run several uploads at the same time — up to 8 by default; FileZilla and WinSCP use 2.
  • The server name and the ports are always shown in the dialog.

Settings

SettingWhat it does
Login3–32 characters: a–z, 0–9, dot, dash, underscore. Must not be taken by another WPManager user.
Access is on / offBlocks or allows logins with this account without changing the password.

Costs

Included in the plans that list “Storage over FTP / SFTP / WebDAV”. The usual storage quota applies.

Troubleshooting

What you seeWhat to do
“Access from a PC is not switched on yet on this platform”Write to the support chat.
“Your plan does not include access from a PC”Move to a plan with “Storage over FTP / SFTP / WebDAV” on Plans & Pricing.
“This login is taken — choose another”Logins are unique across WPManager. Add a digit or your site name.
The program cannot log inCheck that access is on, that the port is the one from the dialog for that protocol, and that the password is the latest one. If you lost it, make a “New password”.

FAQ

I lost the password. Can I see it again?

No, it is shown only once. Press “New password” and update it in your programs.

Which protocol should I choose?

SFTP in most cases: it is encrypted and resumes big files. Use FTP only for programs that cannot do SFTP, and WebDAV when you want the storage to look like a drive on your computer.

Updated